At Helpful IT our team have over 15 years of experience in the IT Industry supporting a range of businesses with Remote, Onsite and Out of Hours Support.
We cover Support for Windows, Linux and Mac environments as well as Cloud Solutions, bespoke systems, Firewalls, hardware and Telephony Systems. We offer flexible Support Solutions to suit all company sizes, budgets and IT needs. Whether you require regular day to day support, assistance for your on premise staff or ad-hoc support hours we have you covered.
Our team of experienced IT professionals have a vast knowledge of a range of IT Systems in order to provide the best support for our clients.
We pride ourselves on being as a company stats, "Helpful" our team have worked in many IT Support and Outsource companies and have taken the best parts to form Helpful IT. Gone are the days of IT baffling staff with jargon, we provide solutions in plain English with the end user always at the forefront of our plans. We consider the business working environment and create a support solution that fits around you. This includes doing what work we can out of hours and busy business hours to avoid downtime and using thought out strategies to carry out work efficiently whilst making sure issues do not reoccur once solved. Using our vast experience we will offer support solutions built to last which are cost effective for our clients.
All our Support Calls are logged in our Ticketing System which is used for Reporting for our clients as well as internally to help with our business processes.
We cover Essex, London and the surrounding areas providing Onsite and Remote Support when needed. Not in the area? Not to worry we can't remotely connect to almost anywhere that has an internet connection.
Contact us today for chat about how we can help with your IT Needs.